The Best Healtcare Services

Fast and reliable medical service, we offer trusted medical care for you and your family.

Our Services

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🩺 General Consultation

Comprehensive medical check-ups and health consultations with our professional doctors — suitable for general health concerns and initial diagnoses of more serious conditions.

💉 Vaccination

We provide a wide range of vaccines for both travelers and local residents, including travel-related and preventive vaccinations.

🧪 Blood & Laboratory Test

Accurate and timely blood and lab testing services to support precise medical diagnoses and treatment plans.

Home visit Doctor

🏠 Home Visit Doctor

Our doctors are available for on-site visits at your accommodation or location in Gili Air — perfect for patients who are unable to come to the clinic.

medical evacuation

🚑 Medical Evacuation

We provide fast and safe medical evacuation via fast boat ambulance or helicopter, with referral options to hospitals in Mataram or Bali, depending on the patient's needs.

🛡️ Insurance Coverage Assistance

We accept various health insurance plans and assist patients in handling the claim process — so they can focus on recovery without administrative worries.

What Our Patients Say

Royal Medika Kuta place picture
5.0
Based on 169 reviews
powered by Google
Willemijn Kroese profile picture
Willemijn Kroese
08:04 22 Dec 25
Royal Medika is a highly professional and very clean clinic. The staff provided excellent care and have a strong partnership with the nearest hospital, which is reassuring if you need an X-ray or additional treatment. I was assisted by Dr. Tena and nurse Andra, both of whom were exceptionally kind and professional. I would definitely recommend this clinic for medical care in Kuta!
Maren Rebecca profile picture
Maren Rebecca
02:43 22 Dec 25
Went to dr tena! She was super sweet and took my pain very serious. She also kept checking up on me the days after!!
chloe daniels profile picture
chloe daniels
00:54 22 Dec 25
Dr. Bayu took such amazing care of me through 4x home visits.

Would definitely recommend! He had amazing english, made me feel calm and thoroughly explained everything he was doing.

I was diagnosed with salmonella through a blood test very quickly and treatment began immediately.
Petr Sýkora profile picture
Petr Sýkora
05:20 20 Dec 25
I came to the medical center with a torn open wound on my chin. I was taken care of with great attention. The staff and were very kind and caring, and the doctor Andra did an excellent job, stitching my chin with the hands of a true professional. My expectations were more than satisfied. Such a good place to go if you get injured.
Christian Dafcik profile picture
Christian Dafcik
10:51 14 Dec 25
Dr. Tena and her team were absolutely world-class. I was seen immediately, Dr. Tena explained everything to me in detail and helped me tremendously. I highly recommend this hospital!
Kerrie Ellicock profile picture
Kerrie Ellicock
02:34 10 Dec 25
Dr. Gasim, nurse Andra and the team are so kind and caring. I had an accident this morning which resulted in multiple open wounds. I was seen as soon as I entered, they kept asking about my pain levels throughout the cleaning process, stopped and gave me space as I need to be sick, and then continued once I felt better. The wounds are all bandaged up and they’ve given me very detailed instructions for after care. Honestly the best service I’ve ever experienced, much quicker and more cari by than the UK!
Daniel Lang profile picture
Daniel Lang
02:30 24 Nov 25
I visited Royal Medika Kuta because I was experiencing severe abdominal pain. Mrs. Dr. Reni examined me immediately and arranged a blood test right away. After just two hours, the results were ready and I received the medication I needed.

The clinic is exceptionally clean, and all staff members were incredibly helpful as well as highly competent. I felt very well taken care of throughout my entire visit.

I can wholeheartedly recommend this clinic — 100%.
Łukasz Szymaszek profile picture
Łukasz Szymaszek
13:47 30 Jul 25
I had an exceptional experience with Royal Medika Kuta at Lombok, when my daughter contracted traveler’s diarrhea during our vacation. The team at Royal Medika Kuta was outstanding, providing prompt, compassionate, and professional care. After an initial consultation, they arranged for IV hydration to quickly rehydrate my daughter, which significantly improved her condition. What truly impressed me was their follow-up care—they made multiple visits to our hotel to check on her progress, sparing us the need to travel to the clinic. The doctors were thorough, clearly explaining the treatment plan and ensuring we felt supported throughout. Their professionalism, combined with the convenience of in-hotel visits, turned a stressful situation into a manageable one. My daughter recovered quickly, allowing us to enjoy the rest of our trip. I highly recommend Royal Medika Kuta for their exceptional care and dedication!
Arini Sukma Dewi profile picture
Arini Sukma Dewi
04:23 17 Jul 25
Such a great experience! The doctor Rin was caring and professional, super friendly and really listens, all the nurses were super kind, and all the staff made me feel so comfortable. The clinic is clean, modern, and fully equipped—everything you need is right there. I felt really well taken care of. Definitely the best place for quality care!
Royal Medika - Gili Air place picture
5.0
Based on 116 reviews
powered by Google
Dilara Akan profile picture
Dilara Akan
10:05 23 Dec 25
Dr. Salsa was very kind and she explained everything very well after I got scratched my a cat and needed a rabies shot. The price was okay and if you have travel insurance they prepare all the documents for you to get your money back.
Willemijn Kroese profile picture
Willemijn Kroese
08:04 22 Dec 25
Royal Medika is a highly professional and very clean clinic. The staff provided excellent care and have a strong partnership with the nearest hospital, which is reassuring if you need an X-ray or additional treatment. I was assisted by Dr. Tena and nurse Andra, both of whom were exceptionally kind and professional. I would definitely recommend this clinic for medical care in Kuta!
Maren Rebecca profile picture
Maren Rebecca
02:43 22 Dec 25
Went to dr tena! She was super sweet and took my pain very serious. She also kept checking up on me the days after!!
chloe daniels profile picture
chloe daniels
00:54 22 Dec 25
Dr. Bayu took such amazing care of me through 4x home visits.

Would definitely recommend! He had amazing english, made me feel calm and thoroughly explained everything he was doing.

I was diagnosed with salmonella through a blood test very quickly and treatment began immediately.
Lisa Auras profile picture
Lisa Auras
13:30 20 Dec 25
Dr Salsa was super helpful! She spoke great English and was finally a doctor who gave me the right medication for my ear infection. I am very grateful and recommend the hospital.
Petr Sýkora profile picture
Petr Sýkora
05:20 20 Dec 25
I came to the medical center with a torn open wound on my chin. I was taken care of with great attention. The staff and were very kind and caring, and the doctor Andra did an excellent job, stitching my chin with the hands of a true professional. My expectations were more than satisfied. Such a good place to go if you get injured.
Christian Dafcik profile picture
Christian Dafcik
10:51 14 Dec 25
Dr. Tena and her team were absolutely world-class. I was seen immediately, Dr. Tena explained everything to me in detail and helped me tremendously. I highly recommend this hospital!
Teemu Rautiainen profile picture
Teemu Rautiainen
07:26 14 Dec 25
My son got a Bali belly. They treated him quickly and everything was excellent. The level of care left an excellent impression.
Kerrie Ellicock profile picture
Kerrie Ellicock
02:34 10 Dec 25
Dr. Gasim, nurse Andra and the team are so kind and caring. I had an accident this morning which resulted in multiple open wounds. I was seen as soon as I entered, they kept asking about my pain levels throughout the cleaning process, stopped and gave me space as I need to be sick, and then continued once I felt better. The wounds are all bandaged up and they’ve given me very detailed instructions for after care. Honestly the best service I’ve ever experienced, much quicker and more cari by than the UK!
Kamila Duda profile picture
Kamila Duda
06:10 05 Dec 25
Andra is amazing ! This clinic is the only one I go too! 👌🏼
Mira Friedrich profile picture
Mira Friedrich
03:24 04 Dec 25
My friend received excellent treatment from Dr. Lensa; he's already feeling much better thanks to her help. She even made house calls at night. We are very grateful that she was able to help him.
Highly recommended.
Michaela Trubíniová profile picture
Michaela Trubíniová
01:33 27 Nov 25
I’am so thankful dr. Bayu and his asistent, they really save my health. I felt sick at night, i keep vomiting.. it was terrible until they came to our villa.They did various tests on me, took blood, gave me infusion and found out that I had salmonella. They were very friendly, calm And stayed with me all day until a felt better. I don't even know how to thank Dr. Bayu. He was excellent, he really save me And our holidays. I really appreciate that they took care of me like this. I have been feeling very good ever since.

Thank u Royal Medika, you have the best doctors🙏🏼
Daniel Lang profile picture
Daniel Lang
02:30 24 Nov 25
I visited Royal Medika Kuta because I was experiencing severe abdominal pain. Mrs. Dr. Reni examined me immediately and arranged a blood test right away. After just two hours, the results were ready and I received the medication I needed.

The clinic is exceptionally clean, and all staff members were incredibly helpful as well as highly competent. I felt very well taken care of throughout my entire visit.

I can wholeheartedly recommend this clinic — 100%.
Kurt Schmidt profile picture
Kurt Schmidt
04:58 27 Oct 25
We can't thank Dr Salsa and nurse Opik enough for the excellent treatment and care that my wife received during her illness while on Gili air. The level of professionalism was top notch and she was very thorough. She kept us informed at all stages and was very patient. We consider ourselves very lucky to have found them. If you find yourself in the unfortunate circumstance of severe sickness, don't wait too long to reach out to this awesome team!
Laetitia R profile picture
Laetitia R
21:59 25 Oct 25
Dr Salsa and Nurse Opick were brilliant and extremely professional in helping me through my illness. I was solo travelling and felt safe every step of the way. I am so grateful I contacted this clinic, they responded so quickly. They provide outstanding care.
Lillian Jurss-McGuckin profile picture
Lillian Jurss-McGuckin
12:52 04 Oct 25
Thank you so so much to Dr Salsa and the team at Royal Medika.
The care and support provided to my mum when she was ill was so very appreciated. The medical care was prompt, thorough, appropriate and full of genuine care. Dr Salsa took the time to FaceTime myself back in Australia to explain my mums condition, and continued to check in on her condition over the following days.
We are so very grateful for the services received.
Bianca Lenton profile picture
Bianca Lenton
05:57 29 Sep 25
I cannot thank Dr. Salsa and her nurse enough for their incredible care. They came out to our villa late at night when I was unwell, and from the moment they arrived, they were professional, prompt, and attentive. Dr. Salsa listened carefully and within moments identified the issue and the right remedy. The nurse was equally skilled, inserting the cannula with ease and making me feel comfortable throughout the treatment.

What impressed me even more was how seamlessly they handled everything with my travel insurance, providing all the necessary documentation so I had nothing to worry about. By the next morning, I felt so much better and was able to enjoy the rest of my holiday.

Their compassion, efficiency, and professionalism were outstanding, I highly recommend them to anyone needing medical care while abroad.
Łukasz Szymaszek profile picture
Łukasz Szymaszek
13:47 30 Jul 25
I had an exceptional experience with Royal Medika Kuta at Lombok, when my daughter contracted traveler’s diarrhea during our vacation. The team at Royal Medika Kuta was outstanding, providing prompt, compassionate, and professional care. After an initial consultation, they arranged for IV hydration to quickly rehydrate my daughter, which significantly improved her condition. What truly impressed me was their follow-up care—they made multiple visits to our hotel to check on her progress, sparing us the need to travel to the clinic. The doctors were thorough, clearly explaining the treatment plan and ensuring we felt supported throughout. Their professionalism, combined with the convenience of in-hotel visits, turned a stressful situation into a manageable one. My daughter recovered quickly, allowing us to enjoy the rest of our trip. I highly recommend Royal Medika Kuta for their exceptional care and dedication!
Arini Sukma Dewi profile picture
Arini Sukma Dewi
04:23 17 Jul 25
Such a great experience! The doctor Rin was caring and professional, super friendly and really listens, all the nurses were super kind, and all the staff made me feel so comfortable. The clinic is clean, modern, and fully equipped—everything you need is right there. I felt really well taken care of. Definitely the best place for quality care!
Leoni profile picture
Leoni
11:56 19 Sep 24
The doctors tried so hard and did a great job! Very trustworthy! Thank you
Jolin Hofmann profile picture
Jolin Hofmann
11:52 19 Sep 24
Great support, great accessibility, very competent, very friendly and accommodating.
Thank you very much, you did a great job!
Donna Harris profile picture
Donna Harris
08:09 14 Sep 24
We just had the pleasure of being cared for by Dr Teana and Wawan. My husband had a gastric infection and he was cared for so well. He needed a blood test, injections, intravenous fluids, tablets. They thoroughly checked him over and did an antibiotic allergy test to be certain he'd be ok with the. DrTeana explained everything and was very considerate. Wawan was very thorough with the cannula and injections. We are very grateful for their care.
Mark L profile picture
Mark L
04:40 29 Aug 24
My daughter had a swollen ankle and coral cuts following a snorkelling accident in GILI Air. The medic came to our accommodation and spoke with his colleague at Lombok hospital who asked her to come in for X-rays. We were transferred by boat and ambulance to the hospital and back again. The service was fantastic we would Recomended them 100%
Josh Wright profile picture
Josh Wright
11:48 26 Aug 24
Absolutely incredible clinic in Gili Air. I only needed their pharmacy services, but I saw a glimpse into their kindness in just one interaction with the staff. I hope you choose Royal Medika when picking a clinic in Gili.
Mauro Migliavacca profile picture
Mauro Migliavacca
11:25 19 Aug 24
We had a very positive experience with Royal Medika in Gili Air. They took care of our son who was sick and supported us with several medical visits and exams until reaching a correct diagnosis and related correct medication. We would like to express our gratitude especially to Dr. Roni, who was extremely professional and kind with us.
Unna Burch profile picture
Unna Burch
13:50 09 Aug 24
Dr. Roni and his team are outstanding—kind, professional, and truly dedicated to providing the best care and follow-up. We were seen immediately and felt genuinely cared for throughout our visit. We both agreed that the treatment we received at the medical center surpassed what we're used to back home in New Zealand, with no wait times and no sense of being rushed. Every step of the process was thoroughly explained, and Dr. Roni even continued to check on us after our release via WhatsApp. We are deeply grateful for all the help and support.
Rebecca Reddick profile picture
Rebecca Reddick
08:39 06 Aug 24
I fell unwell in my last days on Gili Air. I asked the hotel to call a doctor for me, and was blessed to get the wonderful team at Royal Medika. From caring for me at my hotel, transferring me to their clinic and eventually getting me air lifted to a international hospital in Bali, they were wonderful every step of the way. The Doctor was so caring and gentle, he really went out of his way to make sure I was safe and healthy. Thank you so much for everything you did for me.

Frequently Asked Questions

We are open 24 hours, 7 days a week. Including public holidays and religious celebrations.

Yes, we work with most international insurance providers. Please bring your insurance details or contact us in advance.

Call us directly or come to the clinic. We also provide medical evacuation via fast boat or helicopter if needed.

We are located Jalan Mojo in Gili Air, near the port. Contact us for exact location and directions.

Insurance & Partnerships

Meet Our Team

Meet Our Team

At Royal Medika, we believe that great care starts with great people. Our dedicated team of doctors, nurses, and medical staff is committed to providing compassionate, professional, and responsive healthcare services—24 hours a day, 7 days a week. With diverse backgrounds and extensive medical experience, each member brings unique skills to ensure you receive the best medical attention, whether you’re a local resident or a traveler in need.

Need medical help?

Reach us anytime via WhatsApp or visit our clinic directly.

Blog & Health Tips

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